1. Introduction
Our is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, make a reservation, or stay at our hotel. By using our website or services, you agree to the terms of this Privacy Policy.
2. Information We Collect
- Personal Information: We collect personal information that you provide to us when making a reservation, such as your name, email address, phone number, payment details, and any special requests.
- Automatically Collected Information: We may collect information about your visit to our website, including your IP address, browser type, device information, and browsing behavior through the use of cookies and similar technologies.
- Guest Stay Information: During your stay, we may collect additional information such as your room preferences, usage of hotel amenities, and feedback.
3. How We Use Your Information
- Reservation and Booking: We use your personal information to process and manage your reservations, including sending confirmation emails, updating you on any changes, and facilitating your check-in and check-out.
- Customer Service: Your information helps us provide personalized services, respond to inquiries, and address any concerns you may have during your stay.
- Marketing Communications: With your consent, we may send you promotional offers, newsletters, and other marketing communications. You can opt-out of these communications at any time.
- Improving Our Services: We analyze usage data to enhance our website, services, and customer experience.
- Legal Obligations: We may use your information to comply with legal requirements, such as reporting to local authorities.
4. Sharing Your Information
- Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, and delivering services. These providers are contractually obligated to protect your information.
- Legal Compliance: We may disclose your information if required by law, or to protect our rights, property, or safety, as well as that of our guests and the public.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.
5. Data Security
Hotel [Your Hotel Name] implements appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, analyze site traffic, and deliver personalized content. You can control the use of cookies through your browser settings, but disabling them may affect your ability to use certain features of our website.
7. Your Rights
- Access and Correction: You have the right to access and correct your personal information held by us. If any of your information is inaccurate or incomplete, please contact us to update it.
- Data Portability: You may request a copy of your personal data in a commonly used format.
- Withdrawal of Consent: If you have provided consent for the processing of your personal information, you may withdraw it at any time. This may affect our ability to provide certain services to you.
- Right to Erasure: You may request the deletion of your personal data under certain circumstances.
8. Children’s Privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children without parental consent. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
9. Changes to This Privacy Policy
Hotel [Your Hotel Name] reserves the right to update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us
